Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") are a legal agreement between you and DentalSupplyPrices ("DentalSupplyPrices," "we," "our," or "us") for your use of dentalsupplyprices.com and related services (the "Service").

By accessing or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a dental practice, professional corporation, or other organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility and intended users

The Service is intended for business and professional use by dental practices, clinic operators, and their authorized personnel. You must use the Service lawfully and only for legitimate business purposes.

3. What the Service does

The Service helps organizations collect invoices and supplier communications, extract pricing information, compare historical and market pricing, and surface savings opportunities and workflow recommendations.

We may use automation, OCR, rules engines, and machine-learning tools to deliver these user-facing features. The Service is informational software. It is not legal, accounting, tax, insurance, or procurement advice, and it does not guarantee savings or business outcomes.

4. Accounts, security, and organizational responsibility

You are responsible for maintaining the security of your account, devices, email access, and any credentials or integrations used with the Service. You must promptly notify us if you suspect unauthorized access or a security incident involving your account.

Organization administrators are responsible for who they invite, what permissions they grant, and whether their organization is authorized to upload or connect the information it shares with the Service.

5. Connected email and third-party services

If you connect Gmail, Google Workspace, or another mailbox provider, you authorize us and our integration providers to access the mailbox data needed to provide the email-import features you enable, such as finding invoice-related messages and attachments, importing relevant files, and showing message previews or sync status in the product.

Your use of third-party services is also governed by those providers' terms and privacy policies. We are not responsible for third-party services themselves, but we are responsible for how we handle data we receive through them as described in our Privacy Policy.

6. Your content and permissions

You may upload invoices, documents, message content, attachments, supplier information, and related data ("User Content"). You retain your rights in User Content, but you must have all permissions needed to provide it to us and allow us to process it for the Service.

By submitting User Content, you represent and warrant that:

• You own it or have the rights and authority needed to use it with the Service.
• Its use with the Service does not violate any law, confidentiality duty, or third-party right.
• It does not contain malicious code or instructions intended to disrupt the Service.

7. Limited license to operate the Service

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, analyze, display, and otherwise process User Content only as needed to operate, secure, support, troubleshoot, and improve the Service for you and your organization, comply with law, and create de-identified or aggregated analytics and benchmarks that do not identify you or your organization as the source.

For Google Workspace or Gmail data, our use is additionally limited by the Google API Services User Data Policy and, where applicable, Google's Limited Use requirements. That means we use Google-originated data only to provide and improve the user-facing invoice-import and related workflow features you request, subject to the restrictions described in our Privacy Policy.

8. Acceptable use

You may not:

• Use the Service in violation of applicable law, professional duties, or third-party rights.
• Attempt to gain unauthorized access to the Service, user accounts, or connected systems.
• Reverse engineer, scrape, or systematically extract data except as expressly permitted by us in writing.
• Use the Service to send spam, malware, deceptive communications, or unauthorized surveillance.
• Use Google-originated data in a way that would violate Google's applicable API policies.

9. Fees and paid features

Some features may require a paid subscription, pilot agreement, or separate commercial terms. If you purchase paid access, you agree to pay the fees and taxes disclosed at the time of purchase or in your order form. Unless otherwise stated in writing, fees are non-refundable except where required by law.

10. Intellectual property

The Service, including its software, design, branding, and non-user generated content, is owned by DentalSupplyPrices or its licensors and is protected by applicable intellectual property laws. Except for the limited rights expressly granted to you, we reserve all rights in the Service.

11. Suspension, changes, and termination

We may modify, suspend, or discontinue parts of the Service from time to time. We may suspend or terminate access if we reasonably believe there is a security risk, legal risk, abuse issue, or breach of these Terms.

You may stop using the Service at any time. Sections that by their nature should survive termination will survive, including sections about payments owed, intellectual property, disclaimers, liability limits, de-identified data, and disputes.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted availability, error-free operation, or that any report, benchmark, or recommendation will be complete, accurate, or appropriate for a specific decision.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DENTALSUPPLYPRICES AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) CAD $100.

14. Indemnity

You agree to indemnify and hold harmless DentalSupplyPrices and its affiliates, officers, directors, employees, contractors, and licensors from claims, liabilities, damages, and reasonable costs arising from your User Content, your misuse of the Service, or your breach of these Terms.

15. Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules.

Unless applicable law requires otherwise, the courts located in Ontario, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, and each party attorns to those courts.

Nothing in these Terms limits any non-waivable rights or remedies you may have under applicable consumer or privacy laws.

16. Electronic communications

You agree that we may provide notices, disclosures, and records to you electronically, including through the Service, by email, or by posting them on our website.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated version on this page and update the effective date. Your continued use of the Service after changes take effect means you accept the updated Terms.

18. Contact

Questions about these Terms can be sent to legal@dentalsupplyprices.com.